FAQs
Here you’ll find answers to common questions about our premium human-grade dog food. We believe your dogs deserve the best, which is why we've curated a selection of wholesome, nutritious meals made with ingredients fit for human consumption. Whether you're curious about our sourcing practices, nutritional benefits, or feeding guidelines, you'll find answers here to ensure you can make informed choices for your beloved pets. Explore below to learn more about how we're redefining what it means to feed your dog like family.
Food
At Chompers & Co., our recipes were carefully crafted with your pet's health and well-being in mind. We believe that pets deserve the same quality of nutrition as humans, which is why we only use fresh, human-grade ingredients in all our meals. Our team worked closely with veterinary nutritionists and food science experts to ensure a balanced, nutrient-rich formula that promotes a healthier lifestyle for dogs of all breeds.
Our formulations provide an affordable and healthier alternative, supporting long-term vitality and well-being for pets of all sizes.
Each recipe is baked at a low temperature in our North York facility to preserve the essential vitamins and nutrients in every ingredient. We focus on whole foods, avoiding processed fillers and artificial additives, ensuring that your pet enjoys a wholesome and delicious meal. This commitment to quality stems from our understanding of how poor-quality, processed foods can negatively impact a dog’s health, leading to issues such as malnutrition and shorter lifespans, particularly in larger breeds.
Chompers & Co. Dog Food is lovingly baked and then frozen to make storage and handling easy for you. Once you purchase our dog food, simply keep it in the freezer, where it can stay fresh for up to 1 year. When you're ready to serve it to your dog, you have two simple options:
- Thaw in the fridge: Take the portion you need out of the freezer and let it thaw in the refrigerator for about 12 hours.
- Defrost in the microwave: If you need it quickly, you can defrost the food in the microwave for 1 to 2 minutes. Just make sure to let it cool before serving to your dog.
This process ensures your pet enjoys a fresh, nutritious meal every time!
To serve, the loaves are defrosted and can be left in the refrigerator until ready to use. Serving tip: After determining the appropriate portion; break into pieces, warm slightly if desired to enhance aroma and taste. Once defrosted the food can be refrigerated for up to 7 days.
For best results, allow the food to thaw naturally in the fridge or on the counter to bring it to the ideal serving temperature, giving your pet a fresh and nutritious meal every time.
At Chompers & Co., we offer a feeding guide to help you determine the perfect portion for your little chomper. Our guide considers factors such as your dog’s weight, age, type of dog, and activity level, ensuring they get just the right amount to meet their nutritional needs. Simply refer to our guide to calculate how much your little chomper requires for a balanced and satisfying meal.
All our food packaging will have a best before date. We recommend you follow the date labelled on your package.
Subscription
If you subscribed to Chompers & Co., your dog food will be delivered every two weeks. When you make your first subscription purchase you will receive an email which will notify you of when you can expect to receive your first delivery.
Yes, You can cancel anytime.
Subscriptions are automatically renewed according to your selected delivery interval and the products will be automatically delivered by the shop after each successful renewal.
If you wish to change your payment type or cancel, you can do this by logging into your customer portal. The customer portal can be accessed through the magic link you received in the email that was sent to you when you placed your initial Chompers & Co. subscription order.
For your ease and convenience, you'll be charged every two weeks automatically, using the payment type you provided upon your first Chompers & Co. order.
If you wish to change your payment type or cancel, you can do this by logging into your customer portal. The customer portal can be accessed through the magic link you received in the email that was sent to you when you placed your initial Chompers & Co. subscription order.
Dog Health
When looking for a healthy and well balanced food for your dog, you want to look for dog food that includes:
High-Quality Protein: Look for real meat (like chicken, beef, or fish) as the primary ingredient, which supports muscle development and overall health.
Healthy Fats: Essential fatty acids (like omega-3 and omega-6) are important for skin and coat health. Sources include sunflower oil and flaxseeds.
Whole Grains or Alternatives: Look for ingredients like, brown rice, oats, or whole potatoes provide energy and fiber.
Fruits and Vegetables: Ingredients like carrots, apples, and fresh collards add vitamins, minerals, and antioxidants that promote overall wellness.
Yes, Chompers & Co. can be a balanced, nutrients dense meal for dogs of all sizes and life stages.